Subscription Policy
Subscription Policy
When you join the ThatCove VIP Club, you're subscribing to a monthly membership that gives you exclusive access to meaningful benefits designed to deepen the gift-giving experience and help you preserve precious family memories.
Subscription Details
Cost: $29.99/month (USD)
Billing Cycle: Recurs automatically every 30 days from your original subscription date
Membership Perks:
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Exclusive discounts on ThatCove memory books
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Early access to new book editions and seasonal releases
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VIP-only bonus content and printable memory prompts
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Priority customer support available 24/7
Cancellation Policy
You can cancel your subscription at any time by following these steps:
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Log in to your ThatCove account
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Go to “My Account” > “Manage Subscription”
Important Notes:
Cancellations take effect immediately and you will not be charged again.
Please note that no refunds are issued for the current billing period. You'll continue to enjoy VIP access and benefits until the end of your current month. To avoid being charged for the next cycle, make sure to cancel at least 24 hours before your next billing date.
Renewal Policy
Your subscription automatically renews every 30 days unless cancelled.
We’ll send you a reminder email 2 days before your next charge.
Need Help?
For questions or support with your subscription, reach out to us at:
📧 info@thatcove.com
🕒 Available 24/7 for VIP members